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For all questions about items in the webshop products and graphic design.

Verzending en retouren

Shipping policy


Due to the current worldwide pandemic, we are experiencing delays to our shipping services. All delivery timeframes are NOT a guarantee.

Mamili the label ships within Europa and to most international locations.
All orders will be shipped 1-3 business days after the order has been placed. Except for pre orders, pre order shipping information is mentioned at the product page.
All orders are shipped via PostNL or DHL. You will be notified by email or text message when your items have left our hands. Once the mail carrier have your items, it is their responsibility to get your items to you on time. If you have not received your items anywhere from 3-14 business days, please contact PostNL or DHL for further details. 
Mamili the label will not be held responsible if you give the wrong shipping details or if your items are delayed by the shipping company.

We offer free shipping on all orders over ​€70, for shipping within the Netherlands and Belgium only.

Return policy

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with original tags.

Several types of goods are exempt from being returned. All sale items are also non refundable/exchangeable - orders are final. 

Additional non-returnable items:
* Gift cards
* Downloadable electronic products
* Personalized items

How do I return an item?

To complete your return, we require a receipt or proof of purchase. Please email us at before sending any returns to see if you are eligible for a return/refund. Customers are responsible for any return costs. Please note that it is always necessary to have received the order prior to requesting a refund. Therefore, use a trackable and insured shipping method. We are not responsible for any returns that are lost or stolen while in transit, and if you do not have tracking or insurance you are liable and will not qualify for the refund. The original shipping costs are not refundable, if you received FREE shipping, the actual shipping cost will be deducted from your refund.

All items must be shipped to the following address:


byevasophie / Mamili the label

Tienhoven 28

4697GR Sint-Annaland

The Netherlands

We will notify you once your return is processed.



Heb jij interesse in een van mijn producten? Leuk! Dan ontvang je altijd een gratis proefdruk. Bij interesse in mijn producten zoals een geboortekaartje, visitekaartje oid. wordt er één gratis proefdruk aangeboden. Zodra er akkoord wordt gegeven om deze te gaan maken ga je automatisch akkoord met onderstaande.

Wordt er na het ontvangen van de proefdruk toch besloten geen bestelling te plaatsen dan komt de gratis proefdruk te vervallen en zullen hier kosten voor in rekening gebracht worden welke variëren afhankelijk van gekozen extra opties zoals papiersoorten, folie etc.



Are you interested in our products as a wholesale product for your webshop or physical store? Sounds amazing! Send an email to, we will be happy to send you more information.

Over byevasophie

About byevasophie

Hi, I'm Eva-Sophie, married to Glenn and mother of our sweet little boy. In 2018 I started setting up byevasophie. I have expanded from just web design to products made by myself that I fully support. I work as a graphic designer and make my own art prints, birth announcements and stationary.

Besides byevasophie I am the owner of Mamili the label. A sustainable private clothing label with unique designs. Designed by me in the Netherlands and produced in Europe. ​Want to know more about Mamili the label? Be sure to visit the You can also shop all items of Mamili the label on

All items are made with lots of love - xx. Eva-Sophie

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